Responsibilities:Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
Own all branch-banking objectives and overall branch supervision
Ensure achievement of overall Branch Targets by generating business and cross sales
Key Customer Relationship Management & supervision of all High Net Worth customer programs
Ensure all components of the branch sales model function as per design
Complaints Handling
Review Branch Operations reports
Branch Merchandising & co-ordination with Marketing at product level
Review vault register
Review Suspense & Dummy accounts
Ensure compliance with Banking rules, Regulations & Procedures
Periodic review of progress vs. objectives
Ensure clarity of Business objectives among staff
Requirements:
Candidate must possess at least a Master in Business Admin/Post Graduate Diploma in Business Administration/Post Graduate Program in Management in Finance/Accountancy/Banking, Marketing or equivalent.
At least 4 year(s) of working experience in the related field is required for this position.
Preferably Senior Managers specializing in Banking/Financial Services or equivalent.
Job role in Retail Banking/Branch Operation or equivalent.
Advertised on 28-10-11. Application deadline on 15-11-11.
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