Jet Airways, Customer Service Assistant Job, All India Location

Customer Service Assistant 

Location: Mumbai, Delhi, Jaipur, Udaipur, Jodhpur, Amritsar, Lucknow, Dehradun, Varanasi, Srinagar, Chandigarh

Eligibility Criteria:

Age - Below 25 years

Marital status - Unmarried

Education - Graduation from a recognized university

Should be willing to work in shifts

Well groomed

Fresher or 1 to 2 years of experience in similar industry

Job Profile

• Provide efficient guest service and optimize revenue.
• Perform various customer service functions at the airport (check- in / boarding gate and ramp)
• Perform allocation assigned as per the roster.
• Check status of all flights including catering uplift and adjust as required.
• Handle special situations and conditions. eg. - Flight disruption / cancellation / overbooking.
• Carry-out the upgrades according to the guidelines in respect of overbooking.
• Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.
• Ensure safe / efficient operation of all activities at the Airport.
• Ensure all ground handling activities are conducted as per Airline standards and policies.

Candidates interested to apply for Mumbai may send their detailed resume at agupta@jetairways.com

For other locations, please apply with a detailed resume at delhr@jetairways.com 

Candidates must mention the position and location in the subject line while sending their resumes. 

For Detailed Description of the Job in Jet Airways for Customer Service Assistant Click Here